Partnership Terms & Conditions
The commercial framework for our Brand Partner program, from approval and payment to launch and delivery.
1. Who these terms cover
These terms apply to the 4X4OFFROAD Brand Partner program and its onboarding and promotional services. They do not replace separate wholesale supply arrangements or the customer terms for retail purchases. “We”, “us” and “4X4OFFROAD” mean the legal supplier identified in your partnership proposal and invoice. “You” means the business accepting that proposal. The legal entity, ABN and contact details must be identified before you accept or pay.
2. Application and agreement
Submitting an application is free, does not guarantee approval and does not commit you to payment. Before payment, we provide a written partnership schedule identifying the approved range, package, total price and GST treatment, launch requirements, promotional scope, media commitment where applicable, and responsibilities. A paid partnership begins only when both parties accept that schedule and its payment requirements are met. The schedule must reference these terms and the refund policy. Any expressly agreed variation in the schedule takes priority, subject always to rights that cannot be excluded by law.
3. Fees and term
Launch is $5,000, Growth is $10,000 and Premier is $15,000, in AUD. Applicable GST and the total payable are confirmed before acceptance. Partnership fees are separate from product purchases, wholesale prices, freight and stock settlement. Payment is due as stated in the accepted proposal. The promotional term is 12 months from the agreed launch date. Onboarding takes place beforehand. Renewal is separately agreed and quoted; there is no automatic renewal or lifetime promotion.
4. Approved range and wholesale viability
Launch covers up to 5 sellable SKUs, Growth up to 10 and Premier up to 20. Individual sellable variations count as SKUs. Additional products, complex kits and substantial data preparation require a separate quote. Our target product gross margin is 30–35% using realistic current market selling prices and supply prices on the same GST basis. Products between 25% and the target require limited-case approval; products below 25% will not proceed. Fees do not waive product, margin or advertising requirements. We determine our retail prices independently; RRP is a recommendation.
5. Promotional inclusions
Launch includes 2 agreed placement types, 12 shared buyer newsletter features, 4 organic social features, a named contact and quarterly summaries. Growth includes 3 agreed placement types, 12 shared newsletter features, 12 organic social features, Google and Meta catalogue advertising within the agreed scope, a named contact and quarterly reviews. Premier includes all available placement types within the agreed scope, 12 shared newsletter features, 4 dedicated brand emails, 24 organic social features, catalogue advertising within the agreed scope, a named contact and monthly reviews. All counts cover the first 12 months. Monthly shared features appear alongside other brands; Premier dedicated emails are scheduled quarterly. Timing and delivery responsibilities are recorded in the schedule.
6. Placements and campaign delivery
Product listings and promotional placement types are different. Placements are advertising spaces such as catalogue banners and in-grid promotional tiles. They rotate with other activity and do not provide permanent display, exclusive inventory or every placement at once. Growth and Premier catalogue advertising may use Winners, full-catalogue or brand-specific campaigns. We select and optimise campaign structure; neither package guarantees a standalone brand campaign or a fixed share of platform-wide spend. Launch does not include paid Google or Meta advertising. We fund and manage the agreed media commitment. Optimisation must remain within the agreed scope; material reductions or substitutions require written agreement.
7. Brand responsibilities and permissions
Provide accurate product data, pricing, fitment information, authorised imagery, stock updates and reasonable approval responses. Disclose all restrictions on product feeds, brand names, keywords, imagery, landing pages and advertising before approval. You confirm you have authority to provide the material and permit its agreed use for listings and promotion. Ownership of your brand assets remains yours. Rights to newly created assets and any reuse outside this partnership are specified in the schedule. Do not provide customer lists or portal passwords through the application form.
8. Supply and customer handling
Stocked wholesale, dropship, consignment or combined arrangements may be agreed according to demand and commercial suitability. Stock ownership, storage, shipping, returns, warranty support, payment timing and any Capricorn arrangements are agreed separately in writing. We manage the store, listings and checkout; packing, shipment and customer support responsibilities are allocated before launch. No vendor profile or self-service seller account is supplied.
9. Timing and changes
Launch depends on complete information, agreed permissions, payment and product readiness. If either party anticipates a delay, it should notify the other promptly. We agree revised dates and treatment of affected activity in writing. Supplier delays or stock shortages do not automatically cancel the partnership or create a change-of-mind refund. They also do not automatically allow us to treat undelivered services as completed. Neither party may materially change the agreed price or services without agreement. New website wording applies to new agreements; it does not retrospectively change an accepted partnership.
10. Suspension and ending the partnership
Either party may raise a material breach in writing and give a reasonable opportunity to remedy it, normally at least 14 days where the breach can be remedied. Affected activity may be paused promptly where reasonably necessary for product safety, unlawful content, unauthorised assets or platform compliance; we explain the reason and work toward a resolution. If the breach is not remedied, either party may end the affected agreement by written notice, subject to applicable law. Cancellation, refunds and treatment of undelivered work are governed by the refund policy and the accepted schedule. We do not retain payment for services we elect not to deliver without a lawful basis.
11. Results and statutory rights
We commit to the agreed services and reasonable care and skill, not a guaranteed sales volume, return on advertising spend, ranking or future audience size. Advertising platforms, market demand and stock availability affect results. These terms and the disclaimer do not exclude any consumer guarantee or other right that cannot lawfully be excluded, including under the Australian Consumer Law. Any remedies available under those rights remain available.
12. Questions and disputes
Contact sales@4x4offroad.au with your business name, partnership reference and details of the concern. We will review the relevant agreement and delivery records and seek a practical resolution. Either party retains access to regulators, tribunals, courts and other remedies available by law. These terms are governed by Queensland law and applicable Australian law, without restricting non-excludable rights or access to an appropriate forum.